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| How do I Register? |
| Simply click on the top right of the navigation bar where it says Register |
| Do you accept Paypal? |
| Yes we Accept Paypal |
| How much will my shipping charges be? |
| Shipping Charges are calculated at the checkout page. |
| Does WRXPro price match? |
| Whenever possible WRXPRO will price match the advertised total price (price including all shipping and handling charges) from any legitimate retailer. The price must be listed in a magazine or newspaper ad or listed on an open to the public online store. WRXPRO will not price match prices listed on any auction based website; as they are often not legitimate retailers. We will also not price match special group discounts or sale prices. |
| What does it mean when a product is backordered? |
| Occasionally, a backorder will happen even with our large inventory and ever growing distribution chains. Once in a while, the demand for certain items may overwhelm the manufacturer's ability to keep us supplied with adequate stock. In situations like this, we make every effort to to cross-reference the part to a comparable manufacturer's line. If cross-referencing is not an option, and you have to wait for a part, you can keep the part on order |
| Can I order faster shipping? |
| We will gladly accommodate most priority shipping requirements in the continental US, such as Next Day, 2-Day, an 3-Day when ever possible. Priority shipping will be extra and is not included in the free shipping option. Saturday delivery is available if requested but is an extra fee that we incur from the shipping company |
| How long before I receive my order? |
| Most items are shipped using UPS ground or Fedex Ground. Ground shipping can take up to 4 days to the west coast and up to 3 days to the east coast. Once you receive a tracking number from us you will be able to track the order through either the UPS or FedEx website. The tracking number will give you updated information on your packages status and an estimated arrival date |
| My product arrived damaged, what do I do? |
| Damage during shipping is extremely rare but please inspect your shipment upon arrival. Report any damage or shipping related breakage immediately to the shipping company that delivered the item. WRXPro does not handle any damage requests, only you can make the claim with the shipping company. WRXPro does insure all shipments so you will receive a replacement as soon as the claim is approved by the shipping company. |
| Is my order secure? |
| Shopping with WRXPro is safe and secure. We use the most advanced and up-to-date form of data encryption on the market today. It is actually safer to buy online with WRXPro then it is to buy from most local retail shops or even over the phone! |
| What about Manufacturer's Warranties? |
| WRXPro.com does not offer any warranties. However, the majority of the products available through WRXPro.com are covered by Manufacturers' Warranties. Manufacturers' warranty details are typically available at the manufacturer's website. Detailed manufacturer warranty information can also be obtained for free by contacting our Customer Service department. |
| Refunds on Shipping Charges? |
| WRXPro.com does not refund shipping charges for items returned by the customer. Please make note that if your order qualified for a Free Shipping Promotion, these credited shipping fee’s will not be returned. |
| Refused Orders / Non-Delivery? |
| Refused orders and Non-Delivery orders that are returned to us will be charged a 15% restocking fee plus all freight charges incurred with the shipment |